In an Industry where everyone is relentlessly trying to stand out, my fellow admen will be aware that most agencies in town are using a mantra to differentiate themselves from their competition. So here we are, working on “Real World Communications“, for the “connected age“, with “brave ideas beautifully executed“. These mantras usually shout about an approach, a POV or a methodology. In most agencies they reflect a culture, something that will be applied to everything they do, right from their recruitment policy to the delivery of work.
But really, to what extent do they differentiate from one another? If everyone is trying to say something different then surely no one will end up breaking through that clutter of would-be punchy lines?
Let’s get this straight. Most of them are so obvious they are almost insulting to any sound marketer out there. Who would go to R/GA expecting work that isn’t “for the connected age“? Who would knock at AMV‘s door and wouldn’t expect them to “help solve business challenges with creative ideas that change the competitive landscape“?
Don’t get me wrong, some of them do matter and make you listen. They do when they connect an agency’s strategic approach with its vision. They do when they are remembered over time and have a true purpose. They are defined through the circle of truth. They answer why we do things, why do consumers care about our work and why would a client want to partner with us.
Perhaps another approach would simply be not to have one and define yourself through what eventually matters the most. Your work. Something to think about.
And to wrap your week, here’s a nice little something challenging you to match a mantra to its agency.