that extra inch.

It’s not every day that a client asks his agency to develop a judging criteria for assessing work. When our lead client recently gave us that task, we felt blessed with the opportunity to educate them and ensure we would all be on the same page when reviewing work. Mind you though, we quickly realised it was easier said than done.

Throughout the process, our planner thought he would establish a parallel between our world and the world of sport. After all, athletes are like work. They happen through a long process that see them constantly try to overachieve themselves, learning through failure and building on success to reach the highest level. A lot fail early on, some manage to break through and only a handful become legends. If you can’t apply this when thinking about work then there might be something wrong in your agency culture.

But if there is one thing you need to take from all this, it’s that we’re all playing a game of inches. I remember Chris Hirst (Grey London‘s ex-CEO) giving a speech about pitching and the fine line between winning and losing. He – conveniently – used a sport metaphor and talked about the results of the final of an Olympics bobsleigh race (disclaimer: it might have been a different sport). The gap between the first and the 10th was probably of less than a second and yet no one remembered anyone past the podium despite of the fact that they were all probably pretty good athletes…

So how can we use this? Going back to pitching, how many times were you asked to completely change the pitch presentation the night before the meeting, because of a change of heart from your ECD? In a game of inches, every little inch will make the difference. 180 has got a smart belief, not being afraid to take a U-turn at any point in the process, instead of forcing itself towards conventional wisdom. And I’m probably not the first one who have had to brief amends on a website design or UX the week before it went live.

So make sure you always go for that extra inch, right up to the last second before the final whistle.

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